At Actors Accent Coach, we want you to be completely satisfied with your purchase. My courses and services are designed to help you master accents with confidence, and I stand by the quality of what I offer. However, if something isn’t right, here’s our refund policy.
Digital Courses
Since my online courses are digital products, they cannot be returned. However, if you are 100% unhappy with your purchase, just let me know within 7 days of your purchase, and i’ll issue a full refund—no questions asked.
Script Recording Services
All script recordings are custom-made and delivered as a completed service. Once a script recording has been completed, no refunds will be issued. If you have any concerns about your recording, please reach out, and we’ll do our best to assist you.
One-to-One Zoom Coaching
- If you need to cancel or reschedule a booked Zoom coaching session, we require at least 72 hours notice. You can either rebook at a later date or request a full refund.
- If a session has already taken place, no refunds will be issued.
- If you cancel within less than 72 hours, refunds are not guaranteed, but we will do our best to accommodate a reschedule where possible.
How to Request a Refund
If you need a refund, please email me at sarah@actorsaccentcoach.com with your order details, and i’ll process it as quickly as possible.
We’re here to support your learning journey, so if you have any questions, don’t hesitate to get in touch!